Here’s a professional and concise Refund and Returns Policy page content for your website:

Refund and Returns Policy

At Haloory.com, we value your satisfaction and strive to ensure a seamless shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the date of delivery to request a return.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Certain items, such as perishable goods, personalized products, or final sale items, are not eligible for returns.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days to your original payment method.
  • Please note that shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges

  • If you need to exchange an item, please contact our support team. Exchanges are subject to product availability.

How to Initiate a Return

  1. Contact us at support@haloory.com with your order details and the reason for the return.
  2. Our team will provide you with instructions and a return shipping address.
  3. Ship the item back to us, ensuring it is securely packaged to avoid damage during transit.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery with photos of the issue. We will resolve the matter promptly.

Need Help?

For further assistance, feel free to reach out to our customer support team at info@haloory.com.

This policy ensures clarity and professionalism while covering all essential aspects. You can customize the timeframes or specific exclusions as needed.